We take complaints
seriously.
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
Ownly is committed to providing a safe and trustworthy platform for all users. If you have a complaint regarding any content on Ownly, a violation of our policies, or any other concern related to your use of the Service, you may reach out to our Grievance Officer using the details below.
Grievance Officer
NameKritika Dukia
DesignationGrievance Officer
CompanyLumovex Technologies Private Limited (operating as Ownly)
AddressPradhan Ji ka Jav, Behind Bioscope Mall, Sikar, Rajasthan 332001
What You Can Report Here
- Content that violates our Terms of Service or Community Guidelines
- Harassment, impersonation, or abusive behaviour
- Content infringing your intellectual property rights
- Concerns about how your personal data is being handled
- Any other grievance related to your use of the Ownly platform
How It Works
- Send your complaint to grievance@ownlyalphalabs.com with as much detail as possible (links, screenshots, usernames involved).
- We will acknowledge receipt of your complaint within 24 hours.
- We will investigate and resolve your complaint within 15 days, as required under applicable law.